Kindly read the following before making a reservation.
We value your time and are thrilled to have you as our client. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment or reschedule, we respectfully require that you provide at least 24 hours notice.
Please understand that when you forget your appointment or fail to cancel with enough notice, we miss the opportunity to fill that time slot, and our standby clients miss the chance to receive our services.
When you book an appointment, we will request your credit card information to hold your appointment.
If you need to CHANGE your appointment for a later time on the SAME DAY, we require at least a 3 hours notice. Any same day changes with less than 3 hours of your scheduled time will result in a $10 fee.
If you CANCEL on the SAME DAY as your appointment we will charge your card 50% of the full amount of the cancelled service.
If you have an appointment scheduled for 10a.m. please make sure to cancel by 12 p.m. the day before.
If you have a MONDAY appointment scheduled that needs to be cancelled you MUST cancel no later than 4:45p.m. the Saturday prior to your MONDAY appointment or we will consider your cancellation a “same-day” cancellation.
Voicemails left during non-business hours are not sufficient notice.
*If you arrive late to your appointment and your arrival time affects the duration of your treatment, we will do our best to accommodate with the remaining time. If your late arrival leaves insufficient time to be seen for a treatment with our observed treatment protocols, you will be responsible for paying a same day cancellation fee.
In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will be charged, but a partial or full amount may be deducted from your future appointment cost.
Thank you for viewing and supporting our cancellation terms and conditions.
Please click here, to print the Consent Form that can be pre-filled and submitted upon arrival.